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How 7reels Handles Your Personal Data

Your privacy matters to how we run this platform. This policy explains exactly what data 7reels collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the mobile lobby — and what we do with it.

Account data is yours to accessPayment data treated with careYou can request deletionNo data sold to third partiesContact us to update records
7reels How 7reels Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to access, correct or delete your personal data, or if you have a question about how we handle a specific piece of information — such as a payment record tied to your JazzCash or Easypaisa account — our support team can help. Reach us through the channels below and include your registered account email so we can locate your records promptly.

Email Support Send your privacy request to our support email. Include your account email and the specific data you want to access, correct or remove.
Live Chat Open the chat window from the lobby or account page. Describe your privacy concern and a team member will confirm the next steps for your request.
Account Settings Some data updates — like your contact number or linked payment method — can be handled directly in your account settings without contacting support.
HOW WE PROTECT DATA

Data Handling, Security and Retention

We keep your data only as long as it is needed to operate your account and meet any legal obligations that apply in your region. Once an account is closed and the retention period has passed, we delete or anonymise the records. Here is how we approach the four areas that matter most to your privacy.

Encryption at Every Step

All data sent between your device and our platform — including payment confirmations from JazzCash, Easypaisa or Raast — travels over an encrypted connection. We do not store raw payment credentials on our servers.

Cookies and Session Data

We use session cookies to keep you logged in and remember lobby preferences. These expire when you close your browser. You can manage or clear cookies through your device settings at any time.

Data Retention Rules

Account information is held while your account is active and for a reasonable period after closure, as required by applicable law. Payment transaction references are retained for the period mandated by financial record rules.

Your Right to Request Changes

You can ask us to correct inaccurate data, restrict how we process it, or request deletion where no legal obligation requires us to keep it. Submit your request via live chat or email with your account details.

What Our Account Holders Ask About Privacy

These are the questions we hear most often about how 7reels handles personal data. If your question is not here, reach out through live chat or email.

We collect your name, contact number, email address and the details of the payment method you register — such as your JazzCash or Easypaisa mobile number or Raast ID. We also log device type and session timestamps.

Transaction references are stored to confirm deposits and process withdrawals, but raw wallet credentials are never held by us. Payment data passes through encrypted channels and is kept only for record-keeping as required by law.

Yes. Send a data access request via our support email or live chat with your registered account email. We will compile the records we hold and respond within a reasonable timeframe.

Contact us through live chat or email and request account deletion. Where no legal obligation requires us to retain specific records, we will delete or anonymise your data after the account closure period has passed.

We share data only with payment processors — like those handling Raast or Easypaisa transfers — to complete transactions. We do not sell or rent your personal information to unrelated third parties for any marketing purpose.

Account data is kept while your account is active and for a legally required period after it closes. Payment transaction records are retained for the duration mandated by applicable financial record-keeping rules in your region.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.