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Understand Your Rights and Our Obligations

These legal terms set out what you agree to when you open and use a 7reels account, including how we handle your data, how disputes are managed, and what conditions apply to deposits made via JazzCash, Easypaisa, and Raast.

Account TermsPrivacy & DataPayment ConditionsJurisdiction NoticeContact Rights
7reels Understand Your Rights and Our Obligations
HOW WE HANDLE POLICY

Data, Security and Account Transparency

We apply consistent account-security and data practices across every session, whether you log in on mobile or desktop. Cookies, account data, and payment records each follow distinct retention rules described below.

Data Handling

We collect only what is needed to operate your account and process payments via JazzCash, Easypaisa, or Raast. Data is not sold. Retention periods follow applicable policy requirements.

Cookies and Tracking

We use session cookies to keep your account active across page loads and analytical cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Account access is protected by OTP verification on login. If we detect an unusual sign-in attempt, we hold the session until you confirm via your registered mobile number.

Requesting Changes

To update personal details, request data deletion, or close your account, contact support through live chat or email. Identity verification is required before any change is processed.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Queries

If you have a question about your account terms, a data request, or a policy concern, our support team can direct it to the right place. We handle legal queries through live chat and email. Responses to formal data requests may take longer than general account support, but we confirm receipt promptly.

Live Chat Start a chat session from the account menu. For legal or data queries, state the nature of your request at the start so it reaches the correct team without delays.
Email Support Send formal requests — including data access, account closure or policy disputes — to our support email. Include your registered account details so we can verify and respond.
Account Help Centre The Help Centre in your account dashboard holds a copy of the current terms, your transaction history, and the form to raise a formal complaint or policy question.

Common Questions on Terms and Policy

These are the questions we hear most often about account conditions, data rights, and how our legal terms apply to everyday account activity in Pakistan.

The current terms are available in the Help Centre inside your account dashboard. They are updated whenever a material change occurs, and you are notified before the new version takes effect.

We record transaction references needed to process deposits and withdrawals, but we do not store full wallet credentials. Payment data is handled according to our data retention policy and is not shared outside of transaction processing.

Send a data access request to support via email or live chat. Include your registered account details for verification. We confirm receipt promptly and aim to respond within the timeframe set by applicable policy.

Yes. Submit a deletion request through support. Note that some data must be retained for a defined period after account closure under applicable legal and operational requirements before full deletion can occur.

Raise a formal complaint through the Help Centre or via email. Our team reviews the case and responds in writing. If the matter is unresolved, the English version of our terms governs the interpretation of any dispute.

Access depends on local law and is available only in eligible regions where the platform is permitted to operate. Account eligibility is assessed at registration. We do not accept accounts from restricted jurisdictions.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.